>_ Resume
Paul Como
Senior Infrastructure Engineer New York Metro Area · linkedin.com/in/paulcomo · github.com/paulcomo
IT infrastructure and endpoint operations engineer with 15+ years of experience modernizing macOS, Windows, and Linux systems in high-uptime technical organizations. Hands-on infrastructure lead with a proven track record delivering zero-touch endpoint deployment, infrastructure modernization, disaster recovery, storage architecture, and operational automation in lean, fast-moving environments.
Technical Skills
| Area | Tools & Platforms |
|---|---|
| Endpoint Management | macOS, Windows, Linux, Mosyle MDM, Jamf, Munki, Action1, Apple Business Manager |
| Identity & Administration | Active Directory, Google Workspace, Okta, MFA enforcement, SSO integrations |
| Infrastructure | Proxmox, VMware, Docker, virtualization, on-premises infrastructure |
| Networking / Security | Fortigate, firewall administration, VPN, CrowdStrike Falcon, Zabbix |
| Storage / Backup / DR | Isilon, Synology, TrueNAS, Archiware P5, backup architecture, DR planning |
| Automation | Bash, Ansible, endpoint deployment automation, storage lifecycle automation |
Experience
Director of IT Operations
Urban Studio · New York, NY · August 2019 – Present
- Reduced Mac deployment time from 4 hours to under 30 minutes by migrating 60+ unmanaged devices into Apple Business Manager and Mosyle MDM with zero-touch provisioning workflows.
- Eliminated redundant SaaS licenses and enforced account lifecycle policies, reducing annual IT operating costs by $30,000.
- Migrated legacy VMware infrastructure to a redundant Proxmox cluster with automated backups, live VM migration, and non-disruptive maintenance — eliminating single points of failure across business-critical systems.
- Designed and implemented a multi-tier storage, backup, and DR architecture supporting 200+ TB of production data with validated recovery procedures.
- Built automations for endpoint deployment, storage lifecycle tracking, and archive operations, standardizing recurring workflows and improving operational visibility.
Senior Systems Engineer
The Mill · New York, NY · April 2017 – August 2019
- Supported macOS, Windows, and Linux systems across multidisciplinary production teams, balancing endpoint support, infrastructure maintenance, and production uptime.
- Served as primary infrastructure liaison for a rapidly expanding AR/VR and immersive technology division.
- Maintained production infrastructure spanning artist workstations, render resources, storage, and core operational services for deadline-driven creative teams.
Systems Engineer
Napoleon Group · New York, NY · July 2013 – April 2017
- Managed render farm infrastructure, Active Directory administration, and workstation lifecycle operations in a deadline-driven technical environment.
- Implemented software deployment workflows, system imaging, and infrastructure integrations to standardize workstation builds.
Engineering Assistant
Smoke & Mirrors · New York, NY · May 2010 – July 2013
- Supported artist workstations, render workflows, production hardware, and infrastructure systems in a fast-paced creative technology environment.
Projects
- Deployed Keycloak as a centralized SSO and IAM platform with OIDC-based single sign-on and user lifecycle provisioning across internal services.
- Built Ansible playbooks to automate VM provisioning, service configuration, and environment consistency.
- Configured a self-hosted Git server with Keycloak OIDC authentication for version-controlled management of Ansible playbooks and infrastructure configuration.
Education
Bachelor of Fine Arts, Computer Graphics · Magna Cum Laude New York Institute of Technology